Automatic Refunds When an Airline Cancels Your Flight: What to Know
When the airline cancels, you aren’t in the same position as when you cancel.
Your general rights
If the airline cancels or significantly changes your flight and you don’t want the alternative, you are generally entitled to a refund.
US rules
For flights to or from the US, rules generally require refunds to the original payment method, and processing is expected within a short period. Check the current rules for your situation.
Vouchers
You can usually decline a voucher and ask for a refund.
What to do
- Keep the cancellation notice.
- Ask for the refund in writing.
- Follow up if the money doesn’t arrive.
Other regions
Rules differ outside the US, so check your region.
Need help? Call +1-800-984-7414. Read the flight cancellation refund guide for more.
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